![]() This is knowledge that needs to be documented and is usually easy to turn into an article. There are three types of knowledge to gather: Explicit knowledge What are the types of knowledge to include in knowledge management? There’s no need to reinvent the wheel with every customer question. Your team can act consistently with confidence, armed with answers from colleagues who have been there before. Managing knowledge effectively means that accurate answers to common questions are easily accessible to both customer support agents and customers. Knowledge management is like the catalogue system at the library which helps you find exactly the right shelf and the right book to answer your question (and even keeps a record of when it was last checked out!). So, why do we feel the need to reinvent knowledge every time we run into the same issues within our businesses? Wouldn’t it be a lot easier to already have an answer ready to share?īut if you just store all of that knowledge in a chaotic word document, no one will be able to find it or update it. If we had to reinvent the wheel every time we wanted to drive across town, we wouldn't be getting in our cars very often. It involves capturing answers to frequently (and not so frequently) asked questions and documenting them in an easy to understand format, like step by step written articles, videos or images. Knowledge management is the process of identifying, gathering, storing, evaluating and sharing all of the valuable information organizations create in their day-to-day operations.
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It can also take quite a beating as we've seen in drop tests and anecdotal testaments about the abuse Surface RT and Pro have survived. The incredibly solid metal casing is modern, industrial and understated. To look at it is to lust for it and it could easily inspire an emotional purchase based on the product's unique and attractive design. It's all good news in terms of quality and stylish good looks: this is a luxury piece and the Surface Pro is a captivating looking computer. What doesn't it have? There's no 3G/4G, GPS or NFC. The price starts at $899 for the 64 gig model and $999 for the 128 gig model. It has dual band Marvell WiFi (that means no WiDi Intel wireless display), Bluetooth 4.0 and two distinctly average 720p webcams. Surface Pro runs on the usual Ultrabook Intel Core i5-3317U 1.7GHz CPU with 4 gigs of DDR3 RAM and a 64 or 128 gig SSD. Some ports are in different locations, but both share the vapor Mg dark metal casing, rear kickstand and compatibility with the Touch and Type covers. It's a little bit thicker at 0.53" and heavier at 2 pounds vs. ![]() The Surface Pro looks nearly identical to the Windows RT-based Surface RT that launched in the fall of 2012. And yes, it can run your Windows 7 apps as well as Windows 8 Live Tile Metro apps. That's currently the smallest Windows 8 tablet with an Intel Core i5 that you'll find on the market (the others like the Samsung ATIV Smart PC Pro 700T and Acer Iconia W700 are about the same weight but are larger at 11.6"). This is no ARM or Intel Atom tablet, but rather a full Intel Core i5 1.7GHz machine with 4 gigs of RAM and the brains of an Ultrabook all packed in a 10.6", 2 pound package. In those past 4 months we've seen several other hot Windows 8 tablets that may have taken some of the luster off Surface Pro, but we still think it's an important and compelling product for road warriors who need serious computing power. If you're a techie you've been following the four months of buzz around Microsoft's second computer, and it looked like the one to beat them all. The Microsoft Surface Pro Windows 8 tablet is a big deal. ![]() 2014: Read our review of the Microsoft Surface Pro 3 that replaces this model.Įditor's update, May 2013: WinTab drivers are now available for download from Wacom's website, for those who need pressure sensitivity in Adobe Photoshop and other apps the require WinTab. What's not: A little heavy for a tablet, a bit small for a laptop but a valiant attempt at marrying the two. What's hot: Classy and good looking, great build and materials, fast, clean Windows 8 Pro install, comes with digital pen, 1080p display, wildly portable for a Core i5 machine. Microsoft Surface Pro Editor's rating (1-5): ![]() Home > Tablet Reviews & Laptop Reviews > Microsoft Surface Pro ![]() In this mode, students get the perfect alternative to real devices and gain configuration practice way before working in a real-world setting. The first one, Real-time Mode, replicates the behavior of real devices and focuses on real-time responses of network activities. Unlike Postman, which is a Chrome extension, Cisco Packet Tracer comes with two operating modes to create visual simulations of a network. Does Cisco Packet Tracer have multiple viewing modes? With Cisco Packet Tracer, students get an interactive, effective, and learning-based environment to explore networking protocols and concepts. Since the program can be used alone or in collaboration with other students, it offers a much better learning experience. Overall, it focuses on providing better relevance and value in classrooms.Ĭompared to Nmap and SourceTree, students can use Cisco Packet Tracer to configure, troubleshoot, and build networks with simulated connections and virtual equipment. The tool allows instructors to customize multi-user and individual activities, ensuring hands-on experience for students. Additionally, teachers can use the program to teach various aspects of networking system design. As such, it allows teachers to demonstrate complex IT concepts with ease. It’s important to understand that Cisco Packet Tracer perfectly complements the syllabus of the Networking Academy. Moreover, the company has ensured excellent support on the website, just in case you experience any issues. Compared to the previous version, this one doesn’t crash unexpectedly. However, it’s still an excellent way to practice your networking skills. While the simulation is exceptional, it’s important to understand that Cisco Packet Tracer isn’t a replacement for physical hardware. With Cisco Packet Tracer, you have the ability to review and use these processes in a single simulation. ![]() Some of the most prominent ones include VM management, MCU, Cisco IE 2000 industrial switches, SBC, and more. Within the program, you can find support for a wide range of devices. ![]() If you’re already an experienced user, it’s better to skip the course on trying out Cisco Packet Tracer. The course is an ideal choice for beginners and requires you to possess only basic technical knowledge and skills. There’s even a training course for students who wish to learn the different features of Cisco Packet Tracer. Is Cisco Packet Tracer useful?Ĭompared to Bonjour and other similar software, this one is quite useful for CCNA aspirants. Since it’s free to use, all you need to do is confirm the email address. Once you’ve successfully signed up, you can download the program and start using the various functionalities. In order to use the program, you need to sign up for the Cisco Networking Academy. Since the software is easy to download and install, it’s perfect for beginners who don’t have much experience with network configurations and simulations. Students can download the program for free, and use the simulation to confirm ideas, concepts, and practical knowledge. Developed by Cisco Systems as part of the Networking Academy, it’s a comprehensive, multi-faceted tool. Visual simulation software for young aspirants!Ĭisco Packet Tracer is one of the most popular system software for simulating network configurations. Then download, install and validate this license on a Windows computer. It works like this: First buy a Rhino 6 for Windows license. The license … How to get a rhino 5 for Mac license key? This item includes: 1 digital software license 1 Licenze Key 1 Software Product ID 10 hours of individual training No printed textbook is provided: the digital version is available for free download.
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